Welcome to Kalahamsa Infotech Private Limited (KIPL). Your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you access our website, mobile application, or any services provided by us.
By accessing or using our website or app, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
a. Non-Personal Information
KIPL collects non-personally identifying data such as:
Browser type
Language preference
Referring site
Time and date of access
IP address (for logged-in users)
This data helps us analyze usage trends and improve our website functionality.
b. Personally Identifiable Information
When you register, make a purchase, or interact with us, we may collect:
- Full name
- Mobile number
- Email address
- Location
- Business type
- IP address
- Identification documents (if required for services)
- Financial information (via secure third-party gateways)
You voluntarily provide this information. Do not use our website/app if you object to your data being processed.
2. How We Use Your Data
Your data may be used for:
- Service delivery and order management
- Account management
- Customer support
- Communication about offers, updates, policies, and feedback
- Marketing and advertising (SMS, email, WhatsApp)
- Surveys, contests, and promotional activities
- Auditing, data analysis, and improving services
- Legal compliance and dispute resolution
3. User Content and Publishing
By using our services, you agree that any content you create or share on our platform (e.g., posts, comments, feedback) may be published or displayed publicly and retained by KIPL indefinitely.
4. Data Sharing
We may share your information with:
Our internal teams for service improvement
Third-party service providers integrated with our app
Government or legal entities as required under Indian cyber laws
Partners involved in payment processing, analytics, or customer engagement
Your contacts (if you permit access)
We do not sell your personal data.
5. Mobile and Device Permissions
KIPL may request permission to access:
- Contacts
- SMS
- Storage
- Device location
- Camera or media
You can control these permissions through your device settings.
6. Payment Gateway
All financial transactions are processed securely via trusted third-party payment gateways. Their respective Privacy Policies govern the handling of your financial information. We recommend reviewing those policies directly.
7. Cookies and Tracking
We use cookies, web beacons, and tracking technologies to personalize your experience. You can disable cookies in your browser settings, but this may impact functionality.
8. Information Security
We take your data security seriously and use:
- Firewalls
- Encryption
- Secure servers
- Access control mechanisms
However, no system can be 100% secure. Online transmissions carry inherent risks.
We comply with the Information Technology Act 2000 and its 2008 Amendment to ensure maximum protection of your data.
9. User Rights
As per Indian law:
- You may request a copy of the data we store about you.
- You may request updates or corrections to your data.
- Users under 18 may request removal of content they posted publicly.
- Requests should be made in writing to our contact email provided on the website.
10. Data Retention
We retain your data only as long as necessary to fulfill our services and comply with applicable laws. We securely delete or anonymize data once it is no longer required.
11. Updates to the Policy
Kalahamsa Infotech Pvt. Ltd. reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our services implies your agreement with the updated policy.
12. Contact Us
For questions, concerns, or data requests, please contact us via the information provided on our website.